Common Laptop Issues & Solutions

Summary

Find details of some of the most common laptop issues and their potential causes, and troubleshooting suggestions. Find a professional Computer Repair specialist in Dorset to provide support to resolve your PC problems.

Date Updated

1st May 2025

 

Common Laptop Issues & Solutions

Here are some of the most common laptop issues and their potential causes:

1. Slow Performance

Causes:

Too many programs running at startup or in the background.

Insufficient RAM or storage space.

Malware or viruses.

Fragmented hard drive (for HDDs).

Solutions:

Uninstall unnecessary programs, disable startup apps.

Upgrade RAM or switch to an SSD.

Run a virus scan and clean up the system.

Defragment the hard drive or clear out junk files.


2. Overheating

Causes:

Dust buildup in cooling vents or fans.

Malfunctioning fan.

Running too many high-performance tasks.

Solutions:

Clean the laptop’s vents and fans.

Use a cooling pad or ensure proper ventilation.

Reduce the number of resource-heavy tasks.


3. Battery Draining Quickly

Causes:

Aged or degraded battery.

Too many background processes.

High screen brightness or unnecessary features (e.g., Bluetooth, Wi-Fi).

Solutions:

Replace the battery if it’s old.

Lower screen brightness, disable unnecessary features.

Adjust power settings to save energy.


4. Laptop Won’t Turn On

Causes:

Faulty power adapter or charging port.

Drained or dead battery.

Hardware failure (e.g., motherboard).

Solutions:

Check the power adapter and try a different outlet.

Remove the battery (if possible) and hold the power button for 30 seconds, then reconnect and try again.

Consult a technician for hardware issues.


5. Blue Screen of Death (BSOD)

Causes:

Hardware driver issues.

Faulty hardware components (e.g., RAM, hard drive).

Corrupt system files or software conflicts.

Solutions:

Update or roll back device drivers.

Run system diagnostics to check for hardware issues.

Use Windows’ troubleshooting tools or restore to a previous point.


6. Wi-Fi Connectivity Issues

Causes:

Outdated or incorrect drivers.

Interference from other devices or weak signal.

Router or network issues.

Solutions:

Restart the router and laptop.

Update Wi-Fi drivers.

Move closer to the router or reset network settings.


7. Keyboard or Trackpad Not Working

Causes:

Driver issues or outdated firmware.

Physical damage or wear and tear.

Dirt or debris under keys.

Solutions:

Update keyboard and trackpad drivers.

Clean the keyboard.

If individual keys fail, consider replacing the keyboard.


8. Laptop Freezes or Crashes

Causes:

Insufficient memory (RAM).

Malware or corrupt system files.

Overheating or hardware issues.

Solutions:

Upgrade RAM or close background programs.

Run virus scans and repair system files.

Check for software conflicts and overheating.


9. Screen Issues (Flickering, Lines, Black Screen)

Causes:

Loose or damaged screen connections.

Faulty screen or graphics card.

Driver issues.

Solutions:

Update graphics drivers.

Connect to an external monitor to check if it’s a screen issue.

Seek repair if it’s a hardware problem.


10. USB Ports Not Working

Causes:

Dust or debris in the port.

Faulty USB drivers.

Hardware failure.

Solutions:

Clean the USB ports.

Reinstall or update USB drivers.

Test with different devices to confirm the port failure.

Each of these issues can be handled depending on its severity, but it’s often useful to start with basic troubleshooting before seeking professional repairs.